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ActiveCampaign reviews - Pros, Cons, and Features

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What is ActiveCampaign?

ActiveCampaign is an all-in-one email marketing, marketing automation, and CRM platform that helps businesses send personalized messages, automate journeys, and manage sales pipelines from one place.

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95%

DigitalScore

Android
iOS

ActiveCampaign Key Features

1. Built-In CRM - Manage deals, pipelines, and sales tasks.
2. Email & SMS - Send targeted email, SMS, and messaging campaigns.
3. Integrations & API - Connect with hundreds of apps and sync data easily.
4. Visual Automations - Drag-and-drop workflows triggered by customer behavior.

ActiveCampaign Pros

1. Lots of integrations
2. Very strong automation
3. Deep segmentation + CRM

ActiveCampaign Cons

1. Gets pricey as list grows
2. Steeper learning curve
3. No forever-free plan

ActiveCampaign Pricing

• No free plan; paid tiers (Starter, Plus, Professional, Enterprise) generally start around $15–$19/month for smaller contact lists and scale with features, contacts, and users.

* Check website for price changes.

Ideal For

Growing small and mid-sized businesses, SaaS companies, ecommerce brands, and agencies needing serious automation plus CRM, not just a simple newsletter tool.

Most commonly used for

Automated email sequences, lifecycle and nurture campaigns, sales follow-ups, lead scoring, and multi-step customer journeys using email, SMS, and CRM data.

Top ActiveCampaign Alternatives

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Compare ActiveCampaign to Alternatives

VS.

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ActiveCampaign

DigitalScore 95%

Pros

1. Lots of integrations
2. Very strong automation
3. Deep segmentation + CRM

Cons

1. Gets pricey as list grows
2. Steeper learning curve
3. No forever-free plan

Most commonly used for

Automated email sequences, lifecycle and nurture campaigns, sales follow-ups, lead scoring, and multi-step customer journeys using email, SMS, and CRM data.

Image-empty-state_edited_edited.jpg

Pubrio

DigitalScore 80%

Pros

1. Huge data coverage
2. Powerful intent insights
3. Built-in outreach tools

Cons

1. Can feel complex
2. Data quality may vary
3. Pricing not transparent

Most commonly used for

Building targeted B2B prospect lists, revealing website visitors, and running automated outbound email and LinkedIn campaigns.

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Cons

1 Review

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User reviews

Rookie

5

Rating:

Amazing

Everyday Consumer

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ActiveCampaign has kind of become my “control center” for email and automations.

I mostly use it for newsletters, funnels, and simple CRM stuff. The automation builder is the best part – you can set up sequences like “if they click this, send that” without going insane. Once you understand how it works, it’s super powerful and saves a lot of time.

It’s not perfect. The interface can feel a bit cluttered and there are a lot of menus. When I first logged in, I was pretty lost and had to watch a few tutorials to get the hang of it. Also, it does get pricey as your list grows, so it’s not really for hobby projects.

But when it’s set up, it just runs. New leads get tagged, added to the right list, sent the right emails, and I don’t have to babysit anything. Our open rates and sales sequences are way better organized than before.

If you’re just sending a monthly newsletter, this is probably too much. But if you’re serious about automations and want email + basic CRM in one place, ActiveCampaign is honestly a solid choice.

20-Nov-2025

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