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Freshworks Key Features
1. Omnichannel Support - Connect via email, chat, and phone.
2. Integration Hub - Works with popular apps like Slack and Zapier.
3. CRM & Sales Automation - Manage leads and workflows.
4. AI-Powered Insights - Get predictive analytics and recommendations.
Freshworks Pros
1. Omnichannel support
2. User-friendly interface
3. Strong automation features
Freshworks Cons
1. Limited free plan
2. Can be expensive for advanced features
3. Some integrations need improvement
Freshworks Pricing
• Free Plan: $0 per user/month
• Growth Plan: $15 per user/month
• Pro Plan: $39 per user/month
• Enterprise Plan: $69 per user/month
* Check website for price changes.
Ideal For
Small teams, and Large teams
Most commonly used for
CRM, including sales automation, marketing campaigns, and support ticketing.
Top Freshworks Alternatives
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VS.
Freshworks
DigitalScore 80%
Pros
1. Omnichannel support
2. User-friendly interface
3. Strong automation features
Cons
1. Limited free plan
2. Can be expensive for advanced features
3. Some integrations need improvement
Most commonly used for
CRM, including sales automation, marketing campaigns, and support ticketing.
flowdit
DigitalScore 0%
Pros
1. Easy to use
2. Custom checklists
3. Real-time teamwork
Cons
1. Few integrations
2. Some learning curve
3. Paid advanced features
Most commonly used for
Managing inspections, audits, and quality control tasks to enhance operational efficiency and ensure compliance.
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Cons
Disclosure - some of the presented data is AI generated, and may be outdated. Please check important information such as pricing.
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