Share on
651
Page views •
Business Claimed ✔
Based on 68 ratings
37
14
11
1
5
Rating Submitted!
83%
DigitalScore
Digital Products
Want to review Freshdesk?
Creating your profile...
Popular digital brands
Freshdesk Key Features
1. Automation - Streamline workflows and responses.
2. AI-Powered Bot - Automate customer interactions with AI.
3. Ticketing System - Manage customer queries efficiently.
4. Omnichannel Support - Connect via email, chat, phone, and social.
Freshdesk Pros
1. Easy-to-use interface
3. Omnichannel support
2. Strong automation features
Freshdesk Cons
1. Limited free plan
2. AI bot needs fine-tuning
3. Can be pricey for advanced features
Freshdesk Pricing
• Free Plan: $0 per agent/month
• Growth Plan: $15 per agent/month (billed annually)
• Pro Plan: $49 per agent/month (billed annually)
• Enterprise Plan: $79 per agent/month (billed annually)
* Check website for price changes.
Ideal For
Small teams, and Large teams
Most commonly used for
Customer support ticketing and multi-channel communication.
Top Freshdesk Alternatives
Compare Freshdesk to Alternatives
VS.
Freshdesk
DigitalScore 83%
Pros
1. Easy-to-use interface
3. Omnichannel support
2. Strong automation features
Cons
1. Limited free plan
2. AI bot needs fine-tuning
3. Can be pricey for advanced features
Most commonly used for
Customer support ticketing and multi-channel communication.
Using
DigitalScore
Pros
1. Pros
2.
3.
Cons
1. Cons
2.
3.
Most commonly used for
Used for
Loading....
Cons
Disclosure - some of the presented data is AI generated, and may be outdated. Please check important information such as pricing.
1 Review
You must submit a rating, before sharing your opinion
0/200
Featured Digital Brands
Advertise your brand and stand out on Digital Products
Verified ✔
SaneBox
SaneBox is an email management software as a service that integrates with IMAP and Exchange Web Services email accounts. Its primary function is to filter email messages that it deems unimportant into a folder for later processing.
Verified ✔
GetResponse
GetResponse is a powerful, simplified tool to send emails, create pages, and automate your marketing, allows users to connect with their customers through email and create landing pages. Provides an email creator that helps users draft emails without any prior knowledge of programming.
Verified ✔
HubSpot
An advanced system that brings all of your marketing efforts together, helps your team grow traffic and increase conversions. Offers a full platform of marketing, sales, customer service, and CRM software.
Verified ✔
monday.com
A team management software that helps connect people to workplace processes, for companies of all sizes, across any industry.
For brands that want to stand out on Digital Products
Edit review
0 / 200