Zscaler
Cloud-based security platform that provides zero trust network access and internet security for enterprise organizations.
About this data
Updated July 6, 2026
Overall Pulse Score
-4 over this period
A 0-100 index summarizing the tone of 103 relevant public mentions gathered from public online communities across 19 weeks in the selected period. It measures online sentiment, not a rating of the product's quality.
Weekly Sentiment Trend
Pulse Score by week over the selected period. Each point is one complete week of mentions.
This week in public discussion
Recent discussion around Zscaler leaned heavily negative, with bugs and integration failures dominating the conversation. Commenters reported HTTP 400 errors tied to API changes, broken Pulumi provider behavior following a tenant migration to OAuth 2.0, and SSL inspection conflicts affecting third-party tools on corporate networks. Reliability concerns also drew several mentions, and a handful of posts framed Zscaler as a source of friction for developers working in enterprise environments. Feature requests appeared only minimally in the discussion.
Read the deeper analysisAI-generated summary of public online discussion during this period. It reflects the tone of that discussion, not facts about the product or our views.
Sentiment mix by week
How the tone of public discussion splits each week.
Most-discussed praise
Most-discussed complaints
Themes across the selected period, with mention counts.
How Zscaler compares
Pulse Score over the selected period versus the top tracked competitors in Security.
Where the mentions come from
Share of the 103 relevant public mentions in the selected period, by source.
Sample public mentions
Showing 5 of 103 analyzed public mentions in this period, with links to the original source. We do not reproduce full threads.
“[BUG] Hosted MCP OAuth initiation ignores NODE_EXTRA_CA_CERTS on corporate MITM networks (v2.1.113+). ### Bug description On corporate networks that intercept TLS with a custom root CA (Zscaler, Netskope, device-level CA, etc.), triggering OAuth for hosted MCP servers (gmail, gca...”
“Netherlands country drift in location resource. Community Note - Please vote on this issue by adding a 👍 reaction to the original issue to help the community and maintainers prioritize this request - Please do not leave "+1" or other comments that do not add relevant new informa...”
“URLs contain HTML encoding. the integration is failing with HTTP 400 errors when attempting to add URLs to the Zscaler custom category. The error occurs because 3 URLs contain HTML-encoded entities that Zscaler's API no longer accepts (based on their March/April 2026 API changes....”
“[Website]: Zscaler ZIA Web Log Stream Fails with HTTP 400 "malformed JSON" Errors. ### Before you submit - [x] This issue is about a documentation page, flow, or piece of content. Type of issue Missing information What documentation page or section is affected https://www.elastic...”
“ZPA App Connector Group Creation Fails: signingCertId mandatory after OAuth2 tenant migration. ## Summary After Zscaler migrated our tenant to **OAuth 2.0 enrollment** (February 2026), all new appConnectorGroup creations via the **Pulumi ZPA provider** fail with HTTP 400 — the AP...”
98+ more analyzed mentions, full history, and theme breakdowns are part of Pro.
Get ProDeeper analysis
- Bugs and integration failures dominated discussion and accounted for most of the negative tone across the four-week window.
- Sentiment declined sharply in the final week after a brief mid-period recovery, ending at its lowest point in the observed trajectory.
- Opinion was divided on integration issues, with some commenters framing them as broken behavior and others as missing features.
- Zscaler frequently appeared in discussion as a source of friction within other tools and workflows rather than as a subject of direct evaluation.
| Praise theme | Mentions |
|---|---|
| Strong features | 4 |
| Good integrations | 2 |
| Feature requests | 2 |
| Security praise | 1 |
| Compared to rivals | 1 |
| Complaint theme | Mentions |
|---|---|
| Bugs | 71 |
| Reliability | 39 |
| Lacking integrations | 38 |
| Missing features | 15 |
| Performance | 4 |
Public discussion around Zscaler over the recent four-week window was dominated by a notably negative tone, with bugs and integration problems accounting for the bulk of conversation. Commenters described a range of technical friction points, including API breakages tied to what several mentions attributed to recent platform changes, failures in third-party provider workflows following a tenant migration, and SSL inspection behavior causing downstream issues in unrelated tooling. The volume of bug-related mentions and reliability complaints far outweighed any positive signals, and the few praise-coded entries were themselves framed around gaps, pointing to feature requests and missing integrations rather than satisfaction with existing capabilities.
Sentiment direction over the window showed an unsteady and ultimately declining pattern. Discussion opened at low levels in mid-May, briefly recovered through late May and into early June, then climbed to a relative high in the June 8 to June 15 range when mention volume was modest. The final week of June saw a sharp deterioration in tone alongside a surge in mentions, suggesting that a concentrated cluster of complaints drove sentiment to its lowest point in the observed period. The trajectory implies that negative experiences compounded rather than resolved as the window progressed.
Opinion was divided in a limited but notable way around integration concerns, which appeared on both the complaint and praise sides of discussion. Some commenters framed broken or absent integrations as a frustrating bug, while others positioned the same gap as a forward-looking feature need, suggesting different user expectations of what the product should currently support. A smaller thread of competitor comparison and pricing sentiment added a layer of evaluative skepticism, though these themes were less prominent than the core technical complaints.
The sample mentions reinforce a picture of a product frequently encountered as corporate infrastructure that creates friction for other tools and workflows, with commenters rarely discussing it on its own terms but rather as an obstacle surfacing in unrelated technical contexts.
AI-generated summary of public online discussion during this period. It reflects the tone of that discussion, not facts about the product or our views.
Member perspectives
Individual opinions from Pro members, posted over time. These are personal member views, not aggregated sentiment data.
Overall Pulse Score
-4 over this period
A 0-100 index summarizing the tone of 103 relevant public mentions gathered from public online communities across 19 weeks in the selected period. It measures online sentiment, not a rating of the product's quality.
Data summary
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