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Iterable

Iterable is a cross-channel marketing platform that helps businesses create, execute, and optimize customer communication campaigns.

Primary category: Marketing
About this data
This page reflects public online discussion, collected and scored by automated systems and summarized using AI. It is not a statement of fact, not an audit, and not our own opinion of the product. Automated analysis can be incomplete or wrong, and scores carry the limitations described in our methodology. Companies can respond with their own perspective. See how this is calculated.

Updated June 29, 2026

Overall Pulse Score

20
Pulse Score

+1 over this period

A 0-100 index summarizing the tone of 3 relevant public mentions gathered from public online communities across 2 weeks in the selected period. It measures online sentiment, not a rating of the product's quality.

Weekly Sentiment Trend

Pulse Score by week over the selected period. Each point is one complete week of mentions.

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This week in public discussion

Discussion around Iterable over the recent period was heavily negative, with all six tracked mentions centered on complaints rather than praise. Commenters focused primarily on bugs, with reliability and missing features also drawing repeated criticism. One notable thread described a critical issue with deep link redirects breaking in-app navigation following an iOS SDK update, reflecting broader frustration with the platform's stability. No positive themes surfaced during this window.

Read the deeper analysis

AI-generated summary of public online discussion during this period. It reflects the tone of that discussion, not facts about the product or our views.

Sentiment mix by week

How the tone of public discussion splits each week.

Most-discussed praise

No recurring praise themes in this period.

Most-discussed complaints

Bugs3
UI frustrations1
Feature requests1
Missing features1
Poor support1

Themes across the selected period, with mention counts.

How Iterable compares

Pulse Score over the selected period versus the top tracked competitors in Marketing.

Where the mentions come from

Share of the 3 relevant public mentions in the selected period, by source.

GitHub100% (3)

Sample public mentions

Showing 3 of 3 analyzed public mentions in this period, with links to the original source. We do not reproduce full threads.

Android SDK requests significantly more JWT auth tokens than iOS SDK Body. ## Issue Description We are from AutoScout24 and are investigating high JWT auth token request volume on Android compared with iOS. Over the last 7 days, our backend saw approximately: - Android: ~170k JWT...

GitHubJun 24, 2026

Push open not tracked when campaignId missing from itbl payload. ## ✍️ Issue Description We are experiencing an issue where push open events are not being tracked on iOS, even though the push notification is delivered and the tap action is handled correctly. The SDK integration a...

GitHubFeb 24, 2026

IterableEmbeddedView doesn't match campaign preview. ## ✍️ Issue Description IterableEmbeddedView does not display as the preview shows in campaigns. 📋 Steps to Reproduce 1. Use IterableEmbeddedView and configure Media Url in a campaign --- 👤 Iterable orgId: play2pay 📦 Iterabl...

GitHubFeb 23, 2026

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Deeper analysis

  • Bug complaints dominated every mention in the window, with no praise themes recorded at all.
  • Sentiment scored a brief mid-period uptick before falling to its lowest point in late October, showing volatility rather than a clean trend.
  • Discussion about a mobile SDK regression carried urgent, critical language that anchored the reliability complaints.
  • Opinion was divided between technical SDK frustrations and feature-gap concerns, pointing to tension across different user types.
Complaint themeMentions
Bugs3
UI frustrations1
Feature requests1
Missing features1
Poor support1

Public discussion about Iterable over the recent four-week window was almost entirely negative in tone, with commenters raising no praise themes at all and concentrating their frustration almost exclusively on bugs. Six mentions were logged and every single one carried a complaint signal, giving the conversation a heavy, unrelenting critical character. The bug theme dominated at six counts, with reliability, feature requests, and missing functionality each appearing twice, and mobile app concerns surfacing once. There was no meaningful counterweight of positive sentiment to balance the discussion.

The score trajectory tells a story of instability rather than steady decline. Scores moved upward from a low base in mid-September through late September, briefly touching higher ground, before sliding sharply downward through October and reaching a notably low point by late October. That dip was followed by a partial recovery in the February data point and then another brief uptick in the most recent June entry, suggesting the conversation mood has been volatile rather than uniformly worsening, though it never climbed to confident positive territory.

The sample mention that surfaced was pointed and technical in tone, with a commenter describing a critical deep link redirect problem tied to a specific iOS SDK version update. The language used, words like critical and breaking, conveyed urgency and frustration, and the detail about behavior changing between SDK versions implied that commenters felt a regression had been introduced. This framing of a trusted baseline being disrupted appeared to fuel the reliability complaints specifically.

Opinion division was limited given the small mention volume. There was no visible camp of defenders or satisfied users in this window. The only split visible was between those focused on SDK-level technical bugs and those raising broader feature gaps, suggesting different user profiles, likely developers versus marketers, were experiencing friction in different ways.

AI-generated summary of public online discussion during this period. It reflects the tone of that discussion, not facts about the product or our views.

Member perspectives

Individual opinions from Pro members, posted over time. These are personal member views, not aggregated sentiment data.

Data summary

Total mentions analyzed (all time)
23
Mentions in selected period
3
Weeks in range
2
vs Marketing average (47)
Below by 27
Pricing
Custom pricing
Sources
GitHub (3)

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Iterable

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Trainual

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Full comparison

Score-level preview from live weekly tracking.

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