Razorpay
Razorpay is a payment gateway platform enabling Indian businesses to accept, process, and disburse payments online.
About this data
Updated June 22, 2026
Overall Pulse Score
+2 over this period
A 0-100 index summarizing the tone of 268 relevant public mentions gathered from public online communities across 12 weeks in the selected period. It measures online sentiment, not a rating of the product's quality.
Weekly Sentiment Trend
Pulse Score by week over the selected period. Each point is one complete week of mentions.
This week in public discussion
Recent discussion around Razorpay over the past several weeks has been dominated by frustration, with bugs and reliability problems accounting for the bulk of mentions. Commenters flagged a range of technical issues including SDK incompatibilities, dashboard crashes, and security concerns around timing-safe signature comparisons. Some positive discussion did surface, with several mentions praising integration capabilities and a notable thread requesting UPI payout support for Indian developers. Overall sentiment leaned heavily negative despite a slight uptick in pulse score.
AI-generated summary of public online discussion during this period. It reflects the tone of that discussion, not facts about the product or our views.
Sentiment mix by week
How the tone of public discussion splits each week.
Most-discussed praise
Most-discussed complaints
Themes across the selected period, with mention counts.
Sample public mentions
Showing 5 of 268 analyzed public mentions in this period, with links to the original source. We do not reproduce full threads.
“Deprecated.php: unconditional define() causes fatal error when REQUESTS_SILENCE_PSR0_DEPRECATIONS is already defined. ## Problem Deprecated.php defines REQUESTS_SILENCE_PSR0_DEPRECATIONS unconditionally: If another package or the host application (e.g. WordPress core, which defin...”
“Bug: verifyPayment crashes with RangeError on malformed signature length instead of returning 400. Describe the Bug verifyPayment in backend/src/controllers/payment.controller.ts calls crypto.timingSafeEqual() directly on a client-supplied signature without first checking buffer ...”
“[Bug]: Razorpay Dashboard crashing with 'column "notes" does not exist' in production. ### What's the bug? When navigating to the Payments > Catalog or Subscriptions page on the live cloud dashboard (insforge.dev), a red banner appears displaying a sync error: column "notes" of r...”
“BUG — Razorpay webhook HMAC compared with non-constant-time !==. ## Symptom api/razorpay-webhook.ts verified the Razorpay HMAC signature with a plain !== string comparison. JavaScript string equality short-circuits on first byte mismatch, so the comparison runs in non-constant ti...”
“EXC_BAD_ACCESS in libswiftCore (buildDescriptorPath) when opening StandardCheckout on some iOS devices — razorpay_flutter 1.4.4. ## Summary Calling _razorpay.open(options) crashes the app with a native EXC_BAD_ACCESS inside the Swift runtime (libswiftCore.dylib, swift::SubstGener...”
304+ more analyzed mentions, full history, and theme breakdowns are part of Pro.
Get ProDeeper analysis
- Bug reports and reliability complaints dominated the conversation by a wide margin, with many mentions describing active production failures.
- Sentiment scored its lowest point in early May then recovered partially but remained below neutral, oscillating without a clear upward trend even as mention volume grew.
- Security-related discussion was a point of sharp division, with some commenters raising concerns about cryptographic implementation choices that others did not flag at all.
- A subset of commenters expressed genuine integration enthusiasm and feature interest, suggesting underlying goodwill that coexists with the frustration-heavy overall tone.
| Praise theme | Mentions |
|---|---|
| Good integrations | 30 |
| Strong features | 20 |
| Feature requests | 10 |
| Easy to use | 8 |
| Reliability | 2 |
| Complaint theme | Mentions |
|---|---|
| Bugs | 137 |
| Reliability | 95 |
| Lacking integrations | 32 |
| Security praise | 27 |
| Missing features | 12 |
Public discussion around Razorpay over the past four weeks has been heavily shaped by frustration, with bug reports and reliability concerns accounting for the clear majority of complaint-themed mentions. Commenters described crashes, dashboard errors, and SDK incompatibilities in considerable detail, suggesting these are not casual gripes but active technical blockers. Several mentions pointed to runtime failures in the Android Checkout SDK following an AGP upgrade, a production dashboard crash tied to a missing database column, and a native EXC_BAD_ACCESS on iOS devices, all of which painted a picture of instability that commenters felt was affecting live deployments.
Security surfaced as a notably divisive thread within the discussion. While security-related mentions landed in the complaint-coded themes, the sample mentions revealed that several commenters were flagging cryptographic implementation concerns, specifically non-constant-time signature comparisons and unsanitized client-supplied buffers passed to timing-sensitive functions. The tone here was less frustrated and more alarmed, with discussion suggesting these were considered serious vulnerabilities rather than ordinary bugs.
On the positive side, integration quality drew the highest praise count, and a cluster of mentions reflected genuine enthusiasm for expanding Razorpay's reach, including requests to replace third-party booking flows with Razorpay-native workflows. The UPI payout gap for Indian developers was raised as a pointed feature gap, with commenters framing it as an unmet need rather than a dealbreaker, hinting at underlying goodwill toward the platform.
Sentiment trajectory over the window was uneven. Discussion began at a low point in early May, dropped further in the second week, then recovered sharply before settling into a narrow oscillating band through mid-June. Volume climbed consistently across the same period, meaning the modest score recovery happened alongside growing attention, which several analysts might read as stabilization under pressure rather than genuine momentum. Opinion remained divided between those treating Razorpay as a workable foundation with rough edges and those expressing sharper concern about production reliability.
AI-generated summary of public online discussion during this period. It reflects the tone of that discussion, not facts about the product or our views.
Member perspectives
Individual opinions from Pro members, posted over time. These are personal member views, not aggregated sentiment data.
Overall Pulse Score
+2 over this period
A 0-100 index summarizing the tone of 268 relevant public mentions gathered from public online communities across 12 weeks in the selected period. It measures online sentiment, not a rating of the product's quality.
Data summary
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Score-level preview from live weekly tracking.
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